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Company Info
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Fortitude Valley, QLD, Australia

Phone:
Web Site:

Company Profile

Field Technician

col-narrow-left   

Title:

Field Technician

Location:

Fortitude Valley, QLD 

Employment Type:

Full time
col-narrow-right   

Job ID:

649

Posted:

31.01.2019
col-wide   

Job Description:

Our client acts as an outsourced IT Department for their clients. They provide Managed IT Services, Disaster Recovery and Computer Support Services.

They now have this newly created position to join its growing team. The successful applicant will be primarily responsible for the delivery and installation of new hardware to its clients and onboarding. They will also assist the helpdesk when needed.
 
About You
 
In this position you will be responsible for maintaining a healthy, professional relationship with clients. Ensuring jobs are consistently delivered accurately and thoroughly, within set time limits and on budget to the ultimate delight of the client.
 
  • 2+ Years' experience in a similar role
  • First Class Communication Skills
  • Passionate about Customer Service
  • Exceptional attention to detail
  • Excellent problem solving and time management skills
  • A fast learner who picks up processes and technology quickly
  • A valid driver's license and access to a reliable vehicle
  • Previous experience working for an MSP would be advantageous

Job Requirements:

  • Intermediate Mac Knowledge
  • General Network Experience (DNS, DHCP, VPN, etc)
  • 3CX Experience
  • Microsoft Office 365 (Migration, support and Management)
  • Windows Server Environments (including AD, Exchange, RDS, SQL, Etc
  • Desktop Operating systems and Applications and Printing
  • iPhone/Android Experience would be desirable
  • Ensure all tickets are accurately logged, categorised and prioritised
  • Capable of working independently as well as in a team environment, including third party vendors
  • Ability to prioritise projects and help desk tickets to meet deadlines
  • ConnectWise Manage and ConnectWise Automate experience desirable

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  • Tell a Friend
  • Flag This Job
  • Print This Ad
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Company Info


Connected Platforms
Fortitude Valley, QLD, Australia
Phone:
Web Site:

Field Technician

col-narrow-left   

Title:

Field Technician

Location:

Fortitude Valley, QLD 

Employment Type:

Full time
col-narrow-right   

Job ID:

649

Posted:

31.01.2019
col-wide   

Job Description:

Our client acts as an outsourced IT Department for their clients. They provide Managed IT Services, Disaster Recovery and Computer Support Services.

They now have this newly created position to join its growing team. The successful applicant will be primarily responsible for the delivery and installation of new hardware to its clients and onboarding. They will also assist the helpdesk when needed.
 
About You
 
In this position you will be responsible for maintaining a healthy, professional relationship with clients. Ensuring jobs are consistently delivered accurately and thoroughly, within set time limits and on budget to the ultimate delight of the client.
 
  • 2+ Years' experience in a similar role
  • First Class Communication Skills
  • Passionate about Customer Service
  • Exceptional attention to detail
  • Excellent problem solving and time management skills
  • A fast learner who picks up processes and technology quickly
  • A valid driver's license and access to a reliable vehicle
  • Previous experience working for an MSP would be advantageous

Job Requirements:

  • Intermediate Mac Knowledge
  • General Network Experience (DNS, DHCP, VPN, etc)
  • 3CX Experience
  • Microsoft Office 365 (Migration, support and Management)
  • Windows Server Environments (including AD, Exchange, RDS, SQL, Etc
  • Desktop Operating systems and Applications and Printing
  • iPhone/Android Experience would be desirable
  • Ensure all tickets are accurately logged, categorised and prioritised
  • Capable of working independently as well as in a team environment, including third party vendors
  • Ability to prioritise projects and help desk tickets to meet deadlines
  • ConnectWise Manage and ConnectWise Automate experience desirable

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